The better the quality and functionality of a scheme's bikes sharing, the more likely users are to adopt it. Local authorities are well aware of this, and translate this need into operating performance targets. Availability rates are generally between 90 and 99%.
A real operational challenge for operators seeking to optimize their collection, repair and injection chains.
Qucit supports operators :
upstream, with optimized, targeted collection of broken or abandoned bikes
downstream, through intelligent injection of repaired bikes
An optimized bike collection strategy through a single interface
Increase vehicle use rate through high quality service
Optimize your operating costs for a more efficient resource allocation
Ensure a better service by automating bike collection operations
Automatic recommendations of collection and repair tasks for field technicians on bikes:
collection of broken bikes
collection of abandoned bikes outside stations
Scheduling of in-station repair operations by managers or customer support team
Optimization of collection tours
Testimony
« The objective in working with a tool like Qucit Bike was to increase the availability of our stations with bikes available on the C.vélo system. This has now been achieved, thanks in particular to an improvement in our rebalancing operations in the field.
Qucit Bike is a tool that was easily taken on board by the operators in the field, allowing them to combine their knowledge of the terrain with the automatic recommendations of the application. As the tool is very intuitive, training during the implementation of the software is very quick, which allows for use in the field within a few days.
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Vandalism of bike share systems
Theft, deterioration, negligence: bike sharing operators are often confronted with the degradation of their system by users. In a Cerema article published in 2019, the study and expertise center estimates that up to 10% of the fleet can be stolen or destroyed each year and encourages operators to integrate this cost into their operating budget. Vandalism is one of the exogenous factors that can limit the success or even cause the failure of a bike share system.
