With the new technologies used in stations or vehicles (electric vehicles, connected stations, etc.), on field maintenance is an essential element for the successful operation of a system.
It requires dedicated or mixed tours to ensure preventive maintenance operations (periodic station visits or vehicle checks) or corrective maintenance (stations out of service, blocked bikes, etc.).
To be sustainable while providing excellent service, the operation must optimize the technicians' tour to make it productive and efficient.
An optimized preventive and corrective maintenance strategy through a single interface for more riderships
Increase vehicle use rate through high quality service
Optimize your operating costs for a more efficient resource allocation
Ensure a better service by automating preventive and corrective maintenance operations
Automatic recommendations of maintenance tasks for on field technicians on :
Bikes/scooters: collection of broken bikes, battery swap, collection of bikes parked outside the stations
Stations: periodic visit, battery swap, repair of docks
Planning of corrective operations by managers or the customer support team
Optimization of maintenance tours