Launched in 2011, initially in Miami Beach, Citi Bike is the first privately funded bike share program in the United States. Since 2015, the program has expanded to the city of Miami, Surfside and Bay Harbor Island. Today, there are more than 2,000 bikes and 160 stations. More than 16 people from DecoBike ensures the rebalancing and maintenance of the service all year round.
162
stations
2,000
bikes
10 M+
trips
10,000
rebalancing operations in 2021
2021 is the beginning of the partnership
between DecoBike and Qucit!
Qucit Bike allows them to optimize to the maximum their movements to rebalance and maintain the bikes. A real challenge due to the particularity of the system's network, from Indian Beach Park to Coconut Grove there are nearly 20 kilometers! In 2021, nearly 10,000 operations have been performed by the DecoBike teams on Qucit Bike!
Solution
An intuitive software based on Artificial Intelligence
Since 2021, DecoBike has used the Qucit Bike software stack to improve its operational efficiency. Qucit Bike consists of:
An intuitive mobile application for rebalancers that optimizes routes and tasks to be performed in real time;
A dashboard for the Operations Manager that allows them to track key productivity indicators, key system performance metrics and simplify the management of field agents.
Bonifacio Diaz
DecoBike COO
“We had challenges keeping stations with available bikes and with empty docks so riders could return the bikes.
Qucit has help us forecast which stations would require bikes and at the same time have docks available.
It also has help us getting the drivers organized with their daily task.
We been getting great feedback from the members and users about having bikes available which in return helps us in the overall operations of the business.”
