Discover how our customer, TAM (Transports de l'agglomération de Montpellier) operating under the brand VéloMagg, optimizes the regulation by using Qucit Bike to anticipate the demand and provide a powerful tool to its field teams.
57
stations
370
bikes
8,000
rebalancing operations in 2021
2020 was the beginning of the partnership between
TAM Montpellier and Qucit!
Since its launch in 2007, the Vélomagg' public bike system (57 stations and 370 bikes), is operated by TAM (Transports de l'agglomération de Montpellier).
Since January 2020, TAM is using Qucit Bike to improve its operations to optimize its service (improved availability) while absorbing new rentals!
Solution
Intuitive software based on artificial intelligence
Since January 2020, TAM has been using Qucit Bike to improve its operations. Qucit Bike consists of:
Intuitive mobile application for regulators that optimizes routes and tasks in real time
A dashboard for the operations manager to track key productivity and system performance indicators and simplify the management of teams in the field.
Results
Better availability of the stations and the system, which has been able to absorb new rentals, particularly those generated by TAM's advertising campaigns. Gains in availability have led to more seamless service for Vélomagg users, who are becoming increasingly supportive of bike-sharing.
7%
reduction of unavaibility of stations*
47 %
of additional rentals recorded thanks to TAM's actions
* Comparison June-July-August 2019 vs. June-July-August 2020
Danny Pinol
In charge of maintenance of mobility services, TAM
"With Qucit, we get a more efficient monitoring of operators with supervision and movements that can be consulted by all involved in real time! We have also observed two notable advantages:
Better optimization of bicycle rebalancing
A professionalization of the activity
Qucit allows us to carry out bike transfers thanks to an analysis of the history and frequentation rather than working from the perception or habit of the operators.“
